Privacy Policy

1. Introduction

FounderAI ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We are located in Calgary, Alberta, Canada, and operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

We collect information in the following ways:

• Contact Form Data: When you submit our contact form, we collect your name, email address, company name, revenue range, areas of interest, and any message you provide.
• Account Information: When you create an account or purchase services, we collect your contact details, billing information, and company information.
• Payment Information: We process payments through Stripe. Payment card information is handled securely by Stripe and is not stored on our servers.
• Automatically Collected Data: We may collect information about your device, IP address, browser type, pages visited, and time spent on our site through cookies and similar technologies.
• Calendar & Meeting Data: If you use our Calendly integration, we collect scheduling information to facilitate meeting bookings.

3. How We Use Your Information

We use the information we collect for:

• Responding to your inquiries and providing customer support
• Processing and fulfilling orders and assessments
• Sending transactional emails (order confirmations, assessment results)
• Improving our website, products, and services
• Conducting market research and analytics
• Complying with legal obligations
• Preventing fraudulent transactions and protecting security

4. Information Sharing & Third Parties

We do not sell your personal information. We may share information with:

• Stripe: Our payment processor, for secure payment processing and fraud prevention.
• Calendly: For scheduling and meeting management, if you use our booking integration.
• Email Service Providers: We may use services like Resend or SendGrid to send transactional and informational emails.
• Analytics Providers: We use analytics tools to understand user behavior and improve our services.
• Legal Requirements: We may disclose information if required by law or to protect our legal rights.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for 2 years unless you request deletion. You may request deletion of your data at any time by contacting us.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience, analyze usage patterns, and for authentication. These include both session cookies (deleted when you close your browser) and persistent cookies (stored for longer periods).

You can control cookie preferences through your browser settings. Disabling cookies may affect some site functionality.

7. Data Security

We implement industry-standard security measures to protect your information, including encryption for data in transit and at rest. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights Under PIPEDA

Under Canada's PIPEDA, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request information about how we use your data

To exercise these rights, contact us at Rhuartt@founder8.ca with your request and verification information.

9. Marketing Communications

We may send you marketing emails about new services, updates, and offers. You can opt-out of these communications at any time by clicking the "Unsubscribe" link in any marketing email or contacting us directly.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, including the United States. By using our services, you consent to such transfers.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

12. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and posting the revised policy on our website. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your PIPEDA rights, or have privacy concerns, please contact: